Privacy Policy

Last updated: June 18, 2025

Welcome to rentalmotomarrakech.com, operated by Jacaranda Moto, a company specializing in motorcycle and scooter rental in Marrakech. Your trust is essential to us, which is why we are committed to protecting your personal data in accordance with Moroccan Law 09-08 and, where applicable, the General Data Protection Regulation (GDPR).

Data Controller Identity

Jacaranda Moto

Address : N° G-11, Imm Heliet, Rue Mohammed el Beqal, Guéliz, Marrakech 40000 – Morocco

Phone Number : +212 610 30 80 20

Email Address : contact@rentalmotomarrakech.com

Website: https://www.rentalmotomarrakech.com/

Data Collected

Identification

Name, surname, phone number, email address

Booking

Rental dates, motorcycle type, payment information

Documents

Copy of driver's license (for rental purposes)

Purposes of Data Collection

  • Manage booking requests
  • Establish and execute rental contracts
  • Contact you if needed (delay, incident, safety recall)
  • Improve user experience on our website
  • Comply with legal obligations (insurance, road safety, anti-fraud)

Legal Basis for Processing

Explicit Consent

Contact forms

Contract

Execution of rental contracts

Legal Obligation

Compliance with legal obligations

Legitimate Interest

Preventing misuse of vehicles

Data Retention Period

5 years

Client data (from last rental)

10 years

Billing data (tax obligation)

13 months

Cookies (maximum)

30 days

License copies (unless in dispute)

Data Recipients

Your data may be transmitted to:

Internal Staff

Our administrative and sales staff

Technical Providers

Hosting, email, management software

Insurance & Authorities

In case of accidents, theft, or disputes

We do not sell or rent your personal data to third parties

Your Rights

Under Moroccan Law 09-08 and the GDPR, you have the following rights:

Access your data
Rectify or delete it
Object or limit processing
Portability of your data (if applicable)
Withdraw your consent at any time

To exercise your rights: contact@rentalmotomarrakech.com

You may also file a complaint with Morocco's CNDP (National Commission for the Protection of Personal Data).

Data Security

We implement strict technical and organizational measures to ensure the confidentiality and integrity of your personal information:

  • Firewalls and antivirus
  • Secure access to data
  • Information encryption

Use of Cookies

The site uses cookies to:

  • Ensure proper site functioning
  • Measure audience (Google Analytics)
  • Improve user experience

You can manage your cookie preferences via your browser or through the settings displayed during your first visit.

Policy Modifications

Jacaranda Moto reserves the right to change this policy at any time.

In the case of substantial updates, you will be informed via a notification on the site or by email.

Questions about this policy?

For any questions about this policy or your personal data: